OUR STAKEHOLDERS Stakeholders are groups that have a vested interest in CLAS and can either affect or be affected by CLAS’ business and operations. CLAS’ key stakeholders comprise employees, guests and tenants, business associates, suppliers and the local community. Other groups include regulators and key government agencies, non-governmental organisations, representatives of the capital market and the media. OCCUPATIONAL HEALTH AND SAFETY Occupational health and safety (OHS) of our stakeholders is of utmost importance to CLAS. As a Group, OHS is championed by CLI’s Group Safety Council, which was established in 2020 and comprises members of the CLI Leadership Council. The Group Safety Council reviews major OHS incidents and helps to reinforce a culture of safety. At the Lodging business unit, Ascott’s Lodging Safety Council is chaired by the CEO for Ascott and CLI Lodging, and the CEO of CLAS’ Managers is a member of the council. CLAS practises Singapore’s Code of Practice (CoP) on Chief Executives’ and Board of Directors’ Workplace Safety and Health (WSH) Duties at its Ascott-managed properties. The CoP, which came into effect in October 2022, embodies four principles comprising 17 actionable measures that company directors can demonstrate leadership in, by improving WSH performance and management. Ascott’s senior management conducts monthly safety inspections at the Singapore properties to pre-emptively identify and address safety hazards. In addition, WSH updates are discussed with CLAS’ Boards at the quarterly board meetings. CLAS’ KEY STAKEHOLDERS Employees Customers Investment Community Supply Chain Community CEO of CLAS’ Managers, Serena Teo (third from left), conducting a safety inspection at Citadines Mount Sophia Property Singapore SUSTAINABILITY REPORT 2023 44
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