90 CapitaLand Ascott Trust Whistle-Blowing Policy The Managers have a whistle-blowing policy, which provides the Managers’ employees and parties who have dealings with the Managers with well-defined, accessible and trusted procedures to report any suspected fraud, corruption, dishonest practices, misconduct, wrongdoing and/or other improprieties relating to the Managers and their officers, and provides for independent investigation of any reported incidents made in good faith and appropriate follow up actions. It ensures that employees or external parties making any reports in good faith will be treated fairly. Anonymous reporting is allowed, and the whistle-blower’s identity will be kept confidential. The Managers are committed to ensuring protection of the whistle-blower against detrimental or unfair treatment. The ARC is responsible for oversight and monitoring of whistle‑blowing, and reviews all whistleblowing complaints made in good faith at its scheduled meetings. Independent, thorough investigation and appropriate follow up actions are taken. The outcome of each investigation is reported to the ARC. The whistleblowing policy is publicly disclosed on the Website and made available to all employees. Business Continuity Management The Managers have established a Business Continuity Management System (BCMS) and are committed to maintaining resilience in our business operations and minimising the impact of potential disruptions on our employees, stakeholders and businesses. The BCMS aims to protect our key stakeholders, data, assets and business activities by embedding business continuity practices in our operations. It outlines clear governance structures, roles and responsibilities, and fostering a resilient culture through training and awareness programmes. Business continuity plans, such as Crisis Management Plan and IT Disaster Recovery Plan, are in place to respond and recover from crises. Regular exercises and continuous improvement reviews are carried out to maintain BCMS’ effectiveness and relevance. Financial Crime and Third Party Risk Management The Managers have established a robust and integrated framework to prevent and mitigate financial crime and integrity risks, underpinned by CLI’s Anti‑Money Laundering and Countering the Financing of Terrorism Policy, Global Sanctions Compliance Policy, Global Anti‑Bribery & Corruption Policy and Third Party Due Diligence Policy. Together, these policies set out the Managers’ risk‑based approach to identifying, assessing and managing risks relating to money laundering, terrorist financing, sanctions, bribery and the use of third parties across the Stapled Group’s operations and investments. The framework applies on a group‑wide basis and covers customer and third‑party onboarding, screening, ongoing monitoring and escalation of red flags, with clearly defined roles and responsibilities under CLI’s governance and three lines of defence model. These policies are subject to periodic review and updates to remain aligned with evolving regulatory requirements and industry standards, and are supported by training and monitoring programmes to promote consistent implementation across the Stapled Group. Statement of Policies and Practices of CapitaLand Ascott BT Apart from the corporate governance practices disclosed above, the Trustee-Manager has prepared a statement of policies and practices in relation to the management and governance of CapitaLand Ascott BT (as described in section 87(1) of the Business Trusts Act 2004) in respect of FY 2025, which is set out on pages 92 to 97 of this Annual Report. Corporate Governance
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