MATERIAL RISKS KEY MITIGATING ACTIONS Fraud, Bribery & Corruption Any form of fraud, bribery and corruption that could be perpetuated by employees, third parties or collusion between employees and third parties › Foster a culture of ethics and integrity in CLAS. › Adopt a zero-tolerance stance against fraud, bribery and corruption (FBC) across our businesses. › Communicate our commitment to integrity from the top through policies and practices, such as FBC Risk Management Policy, Whistleblowing Policy, Ethics and Code of Business Conduct Policies and Anti-Money Laundering and Countering the Financing of Terrorism Policy. › Ongoing mandatory e-learning modules to raise awareness and train employees on ways to avoid or prevent non-compliant behaviour. Safety, Health & Well-being Increased expectations from stakeholders to provide a safe and healthy environment, including well-being, at our assets and operations › Assess health and safety related risks in the evaluation of any new acquisitions. › Entrench a strong safety culture in CLAS and its supply chain through deep safety capabilities, disciplined safety practices and a progressive safety mindset. › CLI has a well-established Group occupational health and safety management system which is externally certified to ISO 45001 in 19 countries. › For more information, please refer to CLAS’ Sustainability Report 2023, which will be published by 31 May 2024. Competition Keen industry competition from established real estate investment managers who are able to attract and manage more capital by meeting investors’ expectations or reacting aptly to market trends › Constantly strive to differentiate ourselves from our peers by adapting CLAS’ business and products to the evolving needs of our customers, delivering exceptional products and services, and engaging customercentric initiatives and loyalty programmes. › Leverage on the extensive network and capabilities of CLAS’ Sponsor and third-party operators such as Accor, IHG and Marriott for our hospitality assets. › Leverage on strong network of property management professionals with deep knowledge in rental housing and student accommodation properties. › Incorporate ESG considerations and align CLAS' business with recognised industry standards, to reinforce our leading position as a sustainable trust. › Enhance our product offerings through asset enhancement initiatives and refresh of brands. › Leverage in-house team of industry analysts to keep CLAS on top of latest market trends. RISK MANAGEMENT 90 CAPITALAND ASCOTT TRUST
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