55
Ascott Residence Trust
Annual Report 2015
Overview
Sustainability
Business
Review
Portfolio
Details
Corporate
Governance &
Transparency
Financials &
Additional
Information
The Group has a regular review, assessment
and feedback process in relation to environment,
social, and governance (ESG) topics. Key to this
is an annual Group-wide Risk and Control Self-
Assessment exercise which entails the identification,
assessment and documentation of material risks and
corresponding internal controls. Such material risks
include fraud and corruption risk, environmental risk,
health and safety risk and human capital risk which are
ESG-relevant. Other existing channels for feedback to
ensure relevance of issues include:
CapitaDNA
(Vision, Mission, Credo and Core Values)
Stakeholders
People
(staff)
Investors
(including business
partners)
Customers
(tenants, shoppers, home
owners, residents)
Communities
(suppliers/contractors,
government agencies/
NGOs, environment,
community)
Respect
and
Integrity
at all levels
Creativity
to enhance value and pursue
Excellence
Develop a high
performance culture that
embraces diversity and
teamwork
Deliver sustainable
shareholder returns
Create great customer
value and experiences
through high-quality
products and services
Contribute positively
to the economic,
environmental and
social development of
communities
Environment
• Regular dialogue/feedback
sessions with government
agencies
Social
• Regular dialogue with
government agencies and
unions
• Regular employee engagement
survey for global workforce
• The Group Vision and Values
Staff Survey
Governance
• Active participation in Investor
Relations Professionals
Association (IRPAS) and
Real Estate Investment Trust
Association of Singapore
(REITAS)
• Engagement with Securities
Investors Association Singapore
(SIAS) for the annual Corporate
Governance Conference
